The problem with being "too nice" at work
2,076,622 views|
Tessa West |
TEDxColumbiaUniversity
• September 2023
Are you "too nice" at work? Social psychologist Tessa West shares her research on how people attempt to mask anxiety with overly polite feedback — a practice that's more harmful than helpful — and gives three tips to swap generic, unhelpful observations with clear, consistent feedback, even when you feel awkward.